1. Avoid eating out on holidays and Saturday nights. The sheer volume of customers guarantees that most kitchens will be pushed beyond their ability to produce a high-quality dish.2. There are almost never any sick days in the restaurant business. A busboy with a kid to support isn't going to stay home and miss out on $100 because he's got strep throat. And these are the people handling your food.
3. When customers' dissatisfaction devolves into personal attacks, adulterating food or drink is a convenient way for servers to exact covert vengeance. Some waiters can and do spit in people's food.
4. Never say "I'm friends with the owner." Restaurant owners don't have friends. This marks you as a clueless poseur the moment you walk in the door.
5. Treat others as you want to be treated. (Yes, people need to be reminded of this.)
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i've heard some stories regarding #3 and that really goes well with #5. it's just following the golden rule. not only it applies to waiters, but for everyone around us. a little smile and consideration to those who entertain you and work hard for the money can give them relief and an extra effort to serve you better.
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